Privacy Policy

Welcome to Ai Boost CV ("we," "us," or "our"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, process, and protect your Personal Information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Accountability

AIBoostCV takes full responsibility for protecting your Personal Information. We have appointed an Information Officer to ensure compliance with POPIA. For any privacy-related questions, you can contact us at account@aiboostcv.co.za.

2. Processing Limitation (What We Collect & Why)

We collect and process your Personal Information lawfully and in a manner that does not infringe on your privacy. We adhere to the principle of minimality, collecting only the data necessary to provide and improve our Services.

2.1. Information You Provide to Us:

• Account Information: When you register, we collect your first name, last name, and email address to create and manage your account.
• Resume Content: We collect the content of resumes you upload or create, which may include your work history, education, skills, and contact details.
• Job Descriptions: We collect the text of job descriptions you provide for the purpose of resume tailoring.
• Payment Information: For premium services, we record transaction details such as the order ID and payment status. We do not store your banking or credit card details.
• Communications: When you contact us via the contact form or email, we collect the information you provide to assist you.

2.2. Our Lawful Basis for Processing:

We process your information based on your consent, which you provide by agreeing to our Terms and using our Services. This processing is necessary for the performance of the contract between you and us (i.e., to provide the resume tailoring service).

3. Purpose Specification (How We Use Your Information)

Your Personal Information is collected for specific, explicitly defined, and lawful purposes. We use your information to:

• Provide Core Services: To parse, analyze, and tailor your resume against job descriptions using our AI-powered tools. This involves sending the anonymized text content of your resume and the job description to a third-party AI service provider (like Google's Gemini API) for processing.
• Manage Your Account: To authenticate you, manage your subscriptions, and maintain your user profile and saved resumes.
• Communicate with You: To send essential service-related notifications, such as email verification, payment confirmations, and responses to your support inquiries.
• Improve Our Platform: To analyze usage data (in an aggregated and anonymized form) to understand how our services are used and to develop new features.

4. Further Processing Limitation

We will not use your Personal Information for any secondary purpose unless it is compatible with the original purpose or we obtain your consent. We state unequivocally: we do not and will not sell your Personal Information to third parties.

5. Information Quality

We strive to maintain the quality of your information. You are responsible for ensuring the information you provide is accurate and complete. You have the right to access and update your account information at any time through your dashboard (coming in Phase 2) or by contacting us.

6. Openness (Transparency)

This Privacy Policy serves as our notification to you about our data processing activities. We are transparent about the information we collect and how we use it. Should we make material changes to this policy, we will notify you via email or a prominent notice on our platform.

7. Security Safeguards

We are committed to protecting your information. We implement and maintain appropriate technical and organizational security measures to prevent loss, damage, or unauthorized access to your Personal Information. These measures include:

• Data Encryption: Hashing of passwords and encryption of data where appropriate.
• Access Control: Limiting access to Personal Information to authorized personnel only.
• Secure Third Parties: We use reputable third-party services (like our hosting provider and AI service provider) that maintain high standards of data security.

8. Data Subject Participation (Your Rights under POPIA)

As a data subject, you have the following rights:

• Right of Access: You have the right to request a copy of the Personal Information we hold about you.
• Right to Correction: You have the right to request the correction of any inaccurate or outdated Personal Information.
• Right to Deletion: You have the right to request the deletion of your account and all associated Personal Information.
• Right to Object: You have the right to object to the processing of your Personal Information on reasonable grounds.
• Right to Complain: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe we have not complied with POPIA.

To exercise any of these rights, please contact us at [Your Support Email Address].

Cross-Border Information Transfer

To provide our AI tailoring service, the text content of your resume and the job description may be processed by AI service providers located outside of South Africa. We ensure that such transfers are only made to countries with adequate data protection laws or to service providers who are bound by contractual clauses that ensure the protection of your information to a standard equivalent to POPIA.